FAQ
Ordering
What are plant-based cleaning products?
Plant-based cleaning products are made from natural ingredients derived from plants, such as fruits, vegetables, and herbs. They are designed to effectively clean surfaces without the unwanted chemicals found in traditional cleaners.
Are plant-based cleaning products safe for children and pets?
Yes, our plant-based cleaning products are formulated to be safer for children and pets by utilizing ingredients that are deemed to pose little to no health risk for humans.
How effective are plant-based cleaning products compared to traditional cleaners?
Plant-based cleaning products can be just as effective as traditional cleaners. Natural Flower Power cleaning products are formulated to tackle tough stains and grime while being gentle on surfaces and the environment.
Do your products contain any synthetic fragrances or dyes?
No, our plant-based cleaning products are free from synthetic fragrances and dyes. While we do not attempt to alter the color of our products the natural essential oils in our products do give the products some color.
Are your products biodegradable?
Yes, all of our plant-based cleaning products are biodegradable, meaning they break down naturally in the environment without harming ecosystems.
Can I use your plant-based cleaners on all surfaces?
Our plant-based cleaners are versatile and can be used on most hard surfaces, including countertops, floors, bathrooms and natural stones as long as they are sealed.
Are your cleaning products cruelty-free?
Absolutely! Our plant-based cleaning products are cruelty-free and not tested on animals.
How should I store your plant-based cleaning products?
Store our plant-based cleaning products in a cool, dry place away from direct sunlight and out of reach of children and pets for optimal safety and effectiveness.
Do you offer refill options for your cleaning products?
Yes, we offer refill options for many of our cleaning products to reduce plastic waste and promote sustainability.
What is your return policy if I’m not satisfied with a product?
We stand behind our products! If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
Are your products environmentally friendly?
Yes! Our entire line of plant-based cleaning products is designed with sustainability in mind, using eco-friendly ingredients and packaging.
Can I find your products in stores or only online?
Natural Flower Power plant-based cleaning products are available both online through our website, Amazon.com, and in hundreds of retail locations. Check our store locator for availability near you!
How can I contact customer support if I have more questions?
You can reach our customer support team via email, chat support (during business hours) or by using the contact form on our website. We’re here to help with any questions or concerns you may have!
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
No, at this time our products are available for shipment within the United States.